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Emeryville Community Services Department Program Class Refund/Cancellation Policy
Refunds and cancellations will only be considered if they are requested within 14 days prior to the start date of the scheduled activity*. In the event the Community Services Department cancels a class or program (due to inclement weather, low enrollment, etc.), a refund or make-up program will be offered. If the participant is unable to attend a class or program due to personal reasons outside of the dates specified, a refund will not be granted (including pro-rated refunds).
A $10.00 administrative fee will be applied, per customer, for each refund/cancellation. This fee may be deducted from the total refund amount if requested.